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knechts auto medford,or

Pros: knowledge, products available, constantly going above and beyond

Cons: not one thing did I witness, nor here about.

"I had the pleasure of visiting this store. Now my ONLY store !!! the older gentlman, len?, is a true rock of knowledge....There is a beautiful,knowledge filled,spunky!, smiling lady,Lisa? that is also an employee. Frankly, I was squemish at first, "girl" an all. This lady knows her store, customers, (every cust.who walked in was greeted with a genuine smile!! They knew they were cared about. Reg. or new, all were made to feel IMPORTANT.. no matter how extremely(!!) busy or chaotic it got(!) I was there for over 45 minutes.... Total control,respect,sincere interest for whatever issue at hand, I will forever remember this day. What a pleasure to have this store and those two people, be a part of our community!! I applaud them, We should all be so lucky to be treated this way as a consumer !!! "

Very helpful and went a step beyond...

"Had some questions about my check engine light in my Subaru and they happily pulled the code for me. The dealer wanted me to make an appointment and was going to charge me over $80 to do something that took the guy at the counter not even five minutes to do and cleared the code free of charge. On a separate occasion a different employee offered advice to fix another problem I had with my car and turns out it worked! Saved me a bunch of money so they'll definitely get my business from now on :) "